Learn how to troubleshoot Windows Hello sign in issues, error messages, or facial recognition.

If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the …

Learn how to troubleshoot Windows sign in issues, including problems signing in to your Windows device after upgrading.

If the problems aren't all resolved, try running the troubleshooter again to check for additional errors, or see Troubleshoot problems updating Windows and follow the troubleshooting steps.

The following list outlines error codes and potential causes associated with Windows camera. Click on the error code to view the detailed troubleshooting steps to resolve.

Learn how to sign into your PC with Windows Hello using a PIN, facial recognition, or fingerprint.

If you are having problems signing in with a passkey, check the error messages from the sections below. "iPhone, iPad, or Android device" QR code not shown when signing in on Windows

Facial recognition (Windows Hello) Use these settings to configure the sign in using face recognition, instead of a password. In this section you can also improve facial recognition or …

Oct 14, 2025 · Allow the troubleshooter to run and then answer any questions on the screen. If you see a message that no changes or updates were necessary, and are still having issues, …

Pelajari cara memecahkan masalah Windows Hello masalah masuk, pesan kesalahan, atau pengenalan wajah.